Frequently Asked Questions
Everything you need to know about shopping with Downeast Clothing.
What is your return policy for online orders?
We accept returns of unworn, unwashed, and tagged merchandise within 30 days of the purchase date. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. Shipping rates and delivery times for Canadian orders will be calculated at checkout.
How do I determine my correct size?
We provide a comprehensive size guide on each product page. Since we curate a variety of styles, we recommend checking the specific measurements listed to ensure the best fit for your body type.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make changes or cancellations. You may return the items once they arrive according to our return policy.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal, Apple Pay, and interest-free installment payments through Afterpay.